Why is my Mostbet account blocked?
Your Mostbet account is usually blocked for security, wrong login attempts, or breaking the rules (for example, fake data, bonus abuse, or multiple accounts).
To find out and fix it:
- Check your email / SMS – Mostbet may send a message explaining the reason.
- Try password reset – on the login page click “Forgot password?” and see if access is restored.
- Contact support:
- Open the Mostbet website or app.
- Go to Support / Live Chat, or use email shown in “Contacts”.
- Send your account ID, phone, email, and describe the problem.
- Send documents if asked – usually NID/passport photo and payment proof to confirm identity.
Note: Do not create a new account. It can cause permanent ban and problems with your casino or sports balance withdrawal.